JW Player incident

Playlist delivery errors

Notice Resolved View vendor source →

JW Player experienced a notice incident on December 12, 2025 affecting Media Delivery, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 08:59 PM UTC
Resolved
Dec 12, 2025, 09:12 PM UTC
Duration
12m
Detected by Pingoru
Dec 12, 2025, 08:59 PM UTC

Affected components

Media Delivery

Update timeline

  1. investigating Dec 12, 2025, 08:59 PM UTC

    We’ve identified an issue that caused issues with player and playlist delivery. We have fixed the issue but there might still be a higher latency on playlist delivery. We expect to recover soon.

  2. resolved Dec 12, 2025, 09:12 PM UTC

    This incident has been resolved.