JW Player experienced a notice incident on December 17, 2025 affecting Media Delivery, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Media Delivery
Update timeline
- monitoring Dec 17, 2025, 02:42 PM UTC
We have had an incident with playlist delivery resulting in deteriorated performance. The incident has been resolved and we're monitoring recovery.
- resolved Dec 17, 2025, 03:45 PM UTC
This incident has been resolved.