JW Player experienced a minor incident on January 8, 2026 affecting Data & Analytics, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Data & Analytics
Update timeline
- investigating Jan 08, 2026, 08:03 PM UTC
We are currently investigating this issue.
- identified Jan 08, 2026, 08:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 08, 2026, 08:37 PM UTC
This incident has been resolved.