JW Player experienced a minor incident on January 23, 2026 affecting Live Channels, lasting 5h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Live Channels
Update timeline
- identified Jan 23, 2026, 01:08 AM UTC
Third party provider issue impacting Instant Live.
- monitoring Jan 23, 2026, 01:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 06:31 AM UTC
This incident has been resolved.