JW Player incident

Video Uploads Failing

Minor Resolved View vendor source →

JW Player experienced a minor incident on March 11, 2026 affecting Dashboard and Media Management, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 05:30 PM UTC
Resolved
Mar 11, 2026, 06:19 PM UTC
Duration
49m
Detected by Pingoru
Mar 11, 2026, 05:30 PM UTC

Affected components

DashboardMedia Management

Update timeline

  1. investigating Mar 11, 2026, 05:30 PM UTC

    We are currently investigating an issue affecting video uploads. Our engineering team is investigating.

  2. monitoring Mar 11, 2026, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2026, 06:19 PM UTC

    This incident has been resolved.