JW Player incident

DRM Issues affecting US and Asia regions

Major Resolved View vendor source →
Started
Mar 23, 2026, 03:14 PM UTC
Resolved
Mar 23, 2026, 03:44 PM UTC
Duration
29m
Detected by Pingoru
Mar 23, 2026, 03:14 PM UTC

Affected components

Studio DRM

Update timeline

  1. monitoring Mar 23, 2026, 03:14 PM UTC

    Increased latency and 5xx on DRM platform requests

  2. monitoring Mar 23, 2026, 03:17 PM UTC

    We have applied a fix and are monitoring performance

  3. resolved Mar 23, 2026, 03:44 PM UTC

    This incident has been resolved.

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