JW Player incident

Geo Location Controls Degraded

Minor Resolved View vendor source →
Started
Mar 31, 2026, 04:54 PM UTC
Resolved
Mar 31, 2026, 05:00 PM UTC
Duration
6m
Detected by Pingoru
Mar 31, 2026, 04:54 PM UTC

Affected components

Studio DRM

Update timeline

  1. investigating Mar 31, 2026, 04:54 PM UTC

    Geo-location enforcement is currently degraded for Studio DRM customers using the Geo Location API and token geo settings. We are actively investigating.

  2. monitoring Mar 31, 2026, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Mar 31, 2026, 05:00 PM UTC

    This incident has been resolved.

Looking to track JW Player downtime and outages?

Pingoru polls JW Player's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when JW Player reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track JW Player alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring JW Player for free

5 free monitors · No credit card required