JW Player experienced a minor incident on March 31, 2026 affecting Studio DRM, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Studio DRM
Update timeline
- investigating Mar 31, 2026, 04:54 PM UTC
Geo-location enforcement is currently degraded for Studio DRM customers using the Geo Location API and token geo settings. We are actively investigating.
- monitoring Mar 31, 2026, 04:58 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Mar 31, 2026, 05:00 PM UTC
This incident has been resolved.