JW Player incident

Elevated rebuffering and playback failures

Minor Resolved View vendor source →

JW Player experienced a minor incident on May 6, 2026 affecting Live Channels and Media Delivery, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 04:45 PM UTC
Resolved
May 06, 2026, 06:29 PM UTC
Duration
1h 44m
Detected by Pingoru
May 06, 2026, 04:45 PM UTC

Affected components

Live ChannelsMedia Delivery

Update timeline

  1. identified May 06, 2026, 04:45 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 06, 2026, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 06:29 PM UTC

    This incident has been resolved.