Justworks Outage History

Justworks is up right now

Pingoru has recorded 51 incidents for Justworks: 28 in the last 12 months and 9 in the last 90 days.

Source: status.justworks.com

51incidents recorded
28last 12 months
9last 90 days
111 minutestypical duration
Incidents per month
048AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Justworks in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202612 of 744 (0%)
June 2026318 of 720 (3%)
July 202625 of 744 (1%)
August 202672 of 744 (0%)
September 202600 of 720 (0%)
October 202611 of 508 (0%)

Incidents, newest first

Minor October 20, 2026 Trainings are Currently Unavailable 53m Justworks Platform

Started Oct 20, 2026, 03:10 PM UTC· resolved Oct 20, 2026, 04:03 PM UTC

  1. identified Oct 20, 2026, 03:10 PM UTC

    Trainings are currently unavailable for customers. We are working on restoration.

  2. resolved Oct 20, 2026, 04:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 31, 2026 We are experiencing an issue with our platform 43m Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform and 3 more

Started Aug 31, 2026, 01:56 PM UTC· resolved Aug 31, 2026, 02:40 PM UTC

  1. investigating Aug 31, 2026, 01:56 PM UTC

    We are currently investigating an issue with access to our platform. Our team is working to identify the issue and we will share an update on a resolution time soon.

  2. resolved Aug 31, 2026, 02:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2026 Intermittent Platform Issues 8m Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform and 3 more

Started Aug 12, 2026, 05:01 PM UTC· resolved Aug 12, 2026, 05:10 PM UTC

  1. identified Aug 12, 2026, 05:01 PM UTC

    We are aware of issues impacting a small portion of our platform and are investigating a resolution. Please subscribe to Statuspage updates for more information.

  2. resolved Aug 12, 2026, 05:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 12, 2026 Degraded performance across applications 3m Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform and 3 more

Started Aug 12, 2026, 03:51 PM UTC· resolved Aug 12, 2026, 03:55 PM UTC

  1. investigating Aug 12, 2026, 03:51 PM UTC

    We are aware of an issue impacting our Justworks products and are investigating a resolution.

  2. investigating Aug 12, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 12, 2026, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2026 Degraded performance across app 26m Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform and 5 more

Started Aug 06, 2026, 02:39 PM UTC· resolved Aug 06, 2026, 03:06 PM UTC

  1. investigating Aug 06, 2026, 02:39 PM UTC

    We are experiencing issues with various parts of the product.

  2. investigating Aug 06, 2026, 03:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 06, 2026, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 30, 2026 We are experiencing an issue with our phone system 32m 24/7 Support

Started Jul 30, 2026, 03:07 PM UTC· resolved Jul 30, 2026, 03:40 PM UTC

  1. investigating Jul 30, 2026, 03:07 PM UTC

    We are currently investigating an issue with our phone system and customers are unable to reach us by phone. We encourage customers to contact us via email ([email protected]) or via the Chatbot on our site for any immediate assistance.

  2. investigating Jul 30, 2026, 03:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 30, 2026, 03:39 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 30, 2026, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 9, 2026 We are experiencing issues with our Compliance Training features 4h 20m Justworks Payroll Platform, Justworks Platform

Started Jul 09, 2026, 04:37 PM UTC· resolved Jul 09, 2026, 08:57 PM UTC

  1. investigating Jul 09, 2026, 04:37 PM UTC

    Customers may receive an error message that their subscription has ended while trying to access or complete assigned trainings in their Justworks account.

  2. resolved Jul 09, 2026, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 29, 2026 We are experiencing an issue with our phone support services 13h 41m 24/7 Support

Started Jun 29, 2026, 11:42 PM UTC· resolved Jun 30, 2026, 01:24 PM UTC

  1. investigating Jun 29, 2026, 11:42 PM UTC

    We are currently investigating an issue with our phone provider and customers are unable to reach us by phone. We encourage customers to contact us via email ([email protected]) or via the Chatbot on our site for any immediate assistance.

  2. identified Jun 30, 2026, 01:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 30, 2026, 01:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 17, 2026 Customers are currently unable to access their Justworks accounts 43m Justworks Payroll Platform, Justworks Platform

Started Jun 17, 2026, 03:01 PM UTC· resolved Jun 17, 2026, 03:44 PM UTC

  1. investigating Jun 17, 2026, 03:01 PM UTC

    We are currently investigating the issue

  2. monitoring Jun 17, 2026, 03:13 PM UTC

    We've released a fix for the issue and are seeing recovery. We are continuing to monitor.

  3. resolved Jun 17, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2026 Justworks Payroll customers are unable to access their accounts 54m Justworks Payroll Platform

Started Mar 12, 2026, 02:07 AM UTC· resolved Mar 12, 2026, 03:01 AM UTC

  1. investigating Mar 12, 2026, 02:07 AM UTC

    We are currently investigating an issue with Justworks Payroll customers being able to access their accounts

  2. identified Mar 12, 2026, 02:46 AM UTC

    We've identified the issue and are implementing a fix.

  3. resolved Mar 12, 2026, 03:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 18, 2026 We are investigating an issue with customers being able to access portions of Justworks 4h 40m Justworks Payroll Platform, Justworks Platform

Started Feb 18, 2026, 05:34 PM UTC· resolved Feb 18, 2026, 10:15 PM UTC

  1. investigating Feb 18, 2026, 05:34 PM UTC

    We are currently investigating an issue with customers being able to access parts of the Justworks product

  2. monitoring Feb 18, 2026, 06:38 PM UTC

    We are seeing service return as expected and are monitoring results.

  3. resolved Feb 18, 2026, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026 We are experiencing issues with our Employer of Record services 38m Justworks Platform

Started Feb 12, 2026, 08:39 PM UTC· resolved Feb 12, 2026, 09:18 PM UTC

  1. investigating Feb 12, 2026, 08:39 PM UTC

    We are currently investigating the issue

  2. resolved Feb 12, 2026, 09:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 31, 2026 We are investigating an issue with customers being able to access Justworks 20m Justworks Payroll Platform, Justworks Platform

Started Jan 31, 2026, 05:53 PM UTC· resolved Jan 31, 2026, 06:13 PM UTC

  1. investigating Jan 31, 2026, 05:53 PM UTC

    Justworks and Justworks Payroll customers are unable to access the site

  2. monitoring Jan 31, 2026, 06:07 PM UTC

    Justworks and Justworks Payroll are back online and we are monitoring

  3. resolved Jan 31, 2026, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 30, 2026 Customers are not able to access their Justworks accounts 1h 27m Justworks Payroll Platform, Justworks Platform

Started Jan 30, 2026, 01:09 AM UTC· resolved Jan 30, 2026, 02:36 AM UTC

  1. investigating Jan 30, 2026, 01:09 AM UTC

    We are investigating the issue

  2. investigating Jan 30, 2026, 01:15 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 30, 2026, 01:47 AM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Jan 30, 2026, 02:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026 We are experiencing issues with various parts of our platform. 46m Justworks Payroll Platform, Justworks Platform

Started Jan 12, 2026, 10:47 PM UTC· resolved Jan 12, 2026, 11:34 PM UTC

  1. investigating Jan 12, 2026, 10:47 PM UTC

    Customers may hit an error when attempting to log in to their accounts as well as when trying to access features such as documents and invoices. We are investigating the issue.

  2. monitoring Jan 12, 2026, 11:10 PM UTC

    We are seeing recovery across various features and restored ability to log in. We are still monitoring.

  3. resolved Jan 12, 2026, 11:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 10, 2025 We are investigating an issue with customers being able to access various features 22m Justworks Payroll Platform, Justworks Platform

Started Dec 10, 2025, 08:36 PM UTC· resolved Dec 10, 2025, 08:59 PM UTC

  1. investigating Dec 10, 2025, 08:36 PM UTC

    We are investigating an issue with various features of our product failing to load

  2. monitoring Dec 10, 2025, 08:41 PM UTC

    We've made an update and are monitoring the results

  3. resolved Dec 10, 2025, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025 We are experiencing degraded services for parts of our product 34m Justworks Platform

Started Nov 25, 2025, 09:31 PM UTC· resolved Nov 25, 2025, 10:06 PM UTC

  1. investigating Nov 25, 2025, 09:31 PM UTC

    We are currently investigating the issue and will provide updates.

  2. identified Nov 25, 2025, 09:48 PM UTC

    We believe we've identified the issue and we're implementing a fix.

  3. monitoring Nov 25, 2025, 09:50 PM UTC

    We've implemented a fix and we're monitoring results

  4. resolved Nov 25, 2025, 10:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 24, 2025 We are experiencing an issue with our platform and we're currently down 57m Justworks Platform

Started Nov 24, 2025, 03:39 PM UTC· resolved Nov 24, 2025, 04:36 PM UTC

  1. investigating Nov 24, 2025, 03:39 PM UTC

    We are investigating the issue

  2. monitoring Nov 24, 2025, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 24, 2025, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 We are experiencing an issue with our website 4h 50m Justworks.com Website

Started Nov 18, 2025, 02:07 PM UTC· resolved Nov 18, 2025, 06:57 PM UTC

  1. identified Nov 18, 2025, 02:07 PM UTC

    www.justworks.com is not loading - we are aware of the issue and awaiting a fix

  2. monitoring Nov 18, 2025, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 17, 2025 We are experiencing an issue with our Timecards feature 3h 11m Justworks Platform, Justworks Time Tracking Platform

Started Nov 17, 2025, 07:21 PM UTC· resolved Nov 17, 2025, 10:32 PM UTC

  1. investigating Nov 17, 2025, 07:21 PM UTC

    We are currently investigating the issue

  2. monitoring Nov 17, 2025, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 10:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025 Slow Response Times 56m Justworks Platform

Started Nov 04, 2025, 01:30 PM UTC· resolved Nov 04, 2025, 02:27 PM UTC

  1. investigating Nov 04, 2025, 01:30 PM UTC

    We are currently investigating slow load times and time outs within the product

  2. monitoring Nov 04, 2025, 01:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 02:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 We are experiencing some issues with parts of our product not loading 22h 5m Justworks Platform

Started Oct 20, 2025, 02:09 PM UTC· resolved Oct 21, 2025, 12:14 PM UTC

  1. monitoring Oct 20, 2025, 02:09 PM UTC

    We are monitoring reported issues with our site and various features not loading. We will provide updates as we uncover more.

  2. monitoring Oct 20, 2025, 03:30 PM UTC

    We are monitoring any issues as they relate to the AWS widespread outage occurring on October 20, 2025

  3. resolved Oct 21, 2025, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2025 We are experiencing intermittent issues with various portions of our application 8h 5m Justworks Platform, Justworks Mobile App

Started Oct 14, 2025, 01:15 PM UTC· resolved Oct 14, 2025, 09:21 PM UTC

  1. investigating Oct 14, 2025, 01:15 PM UTC

    We are investigating the issue

  2. investigating Oct 14, 2025, 02:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 14, 2025, 06:10 PM UTC

    Features are recovering and we are monitoring fixes that have been put in place.

  4. resolved Oct 14, 2025, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025 We are experiencing an issue with payroll forecasts loading 1h 31m Justworks Platform

Started Sep 26, 2025, 01:02 PM UTC· resolved Sep 26, 2025, 02:34 PM UTC

  1. investigating Sep 26, 2025, 01:02 PM UTC

    We are investigating this issue and will provide updates as they're available.

  2. monitoring Sep 26, 2025, 02:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 26, 2025, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 We are experiencing some issues with our load times 50m Justworks.com Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform

Started Aug 21, 2025, 07:16 PM UTC· resolved Aug 21, 2025, 08:07 PM UTC

  1. investigating Aug 21, 2025, 07:16 PM UTC

    We are aware of issues with our product load times and we are investigating the problem

  2. monitoring Aug 21, 2025, 07:55 PM UTC

    We are seeing faster response times and believe service should be restored.

  3. resolved Aug 21, 2025, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →