Jumio incident

Cross Transaction Risk (CTR) Instability - ALL DC

Notice Resolved View vendor source →

Jumio experienced a notice incident on September 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 11:09 AM UTC
Resolved
Sep 11, 2025, 08:00 AM UTC
Duration
—
Detected by Pingoru
Sep 11, 2025, 11:09 AM UTC

Update timeline

  1. resolved Sep 11, 2025, 11:09 AM UTC

    We identified an issue affecting the Cross Transaction Risk capability across all data centers. During the impacted period, this feature did not execute as expected, which meant that any dependent rules either failed or did not execute. Issue Start: 08:18 AM UTC Issue Resolved: 11:00 AM UTC The feature is now fully restored and operating as intended. Please reach out to Support if you have any further questions or concerns.