Jobber incident

PDFs with Signatures cannot be opened from Notes

Jobber experienced a minor incident on May 28, 2026 affecting Web Application (Jobber Online) and API & Mobile Application (Jobber App), lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started: May 28, 2026, 02:35 PM UTC
Resolved: May 28, 2026, 06:32 PM UTC
Duration: 3h 56m
Detected by Pingoru: May 28, 2026, 02:35 PM UTC

Affected components

Web Application (Jobber Online)API & Mobile Application (Jobber App)

Update timeline

investigating May 28, 2026, 02:35 PM UTC

We’ve identified the cause of the issue affecting the opening of signature attachments in Notes on Quotes, Jobs, and Invoices for all users. Our team is actively working on a fix to resolve this as quickly as possible.
resolved May 28, 2026, 06:32 PM UTC

This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.