Jobber experienced a minor incident on August 18, 2026 affecting Web Application Subscriptions, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 03:02 PM UTC
We're currently investigating an issue affecting Subscriptions, which may impact some Customers when checking out or editing billing information, please try again if you are seeing an error message. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
- resolved Aug 18, 2026, 03:22 PM UTC
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.