Resolved after 9 hours 44 minutes, affecting Email Services and Text Messaging Services, on April 26, 2026.
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
Affected components
Update timeline
- investigating Apr 26, 2026, 06:48 PM UTC
We’re currently investigating an issue affecting communications, which may impact all customers when sending emails/SMS. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.
- investigating Apr 26, 2026, 10:31 PM UTC
Our team is continuing to investigate an issue affecting communications. To support resolution efforts, Jobber will be offline for maintenance on April 26, 2026, from 10:00 PM to 12:00 AM Eastern Time (7:00 PM to 9:00 PM Pacific). Thank you for your patience.
- resolved Apr 27, 2026, 04:33 AM UTC
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
Your product runs on more than Jobber
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services