Performance Issues when Collecting Signatures on Quotes, Jobs and Invoices

Update timeline

1. investigating Apr 30, 2026, 03:00 PM UTC

   We’re currently investigating an issue affecting collecting signatures on Quotes, Jobs and Invoices, which may impact some users when asking a Client to sign a Quote, Job or Invoice. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. identified Apr 30, 2026, 04:06 PM UTC

   We’ve identified the cause of the issue affecting collecting signatures on Quotes, Jobs and Invoices for some users. Our team is actively working on a fix to resolve this as quickly as possible. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

3. resolved Apr 30, 2026, 04:29 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.