Jobber incident

Performance Issues With the Subscription Checkout Page

Jobber experienced a minor incident on June 26, 2026 affecting Web Application (Jobber Online), lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started: Jun 26, 2026, 05:04 PM UTC
Resolved: Jun 26, 2026, 07:34 PM UTC
Duration: 2h 30m
Detected by Pingoru: Jun 26, 2026, 05:04 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

investigating Jun 26, 2026, 05:04 PM UTC

We're currently investigating an issue affecting the Subscription Checkout Page, which may impact some users when attempting to subscribe using Autofill for their information on the confirmation page. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, please manually fill out all fields on the Subscription Checkout page and then you will be able to confirm your purchase. We understand how critical Jobber is to your business and appreciate your patience.
resolved Jun 26, 2026, 07:34 PM UTC

This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.