Jobber incident
Some users cannot withdraw funds via Instant Payout.
Jobber experienced a minor incident on September 9, 2025 affecting Jobber Payments, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2025, 10:16 PM UTC
Some users who have withdrawn an Instant Payout today may see Instant Payouts temporarily disabled. Standard Payouts are unaffected by this issue. We are currently investigating this issue, and will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Sep 09, 2025, 11:23 PM UTC
We have fully investigated, and are no longer experiencing issues with Instant Payouts. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!