Jobber experienced a minor incident on September 30, 2025 affecting Web Application (Jobber Online), lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2025, 01:57 PM UTC
We are investigating an issue with the Schedule. This may affect some users with our New schedule. We recommend clearing Cache and Cookies as that may help. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- investigating Sep 30, 2025, 01:57 PM UTC
We are continuing to investigate this issue.
- identified Sep 30, 2025, 03:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 30, 2025, 05:31 PM UTC
We have fully investigated, and are no longer experiencing issues with our New Schedule. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with the New Schedule please reach out to [email protected]. Thank you for your patience as we resolved this issue!