Jobber Outage History

Started Sep 11, 2026, 07:36 PM UTC· resolved Sep 11, 2026, 07:44 PM UTC

1. investigating Sep 11, 2026, 07:36 PM UTC

   We're currently investigating an issue affecting Jobber Online and the Jobber App, which may impact some users when attempting to load the platform. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, refreshing the page may resolve the issue. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Sep 11, 2026, 07:44 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Sep 03, 2026, 06:56 PM UTC· resolved Sep 03, 2026, 07:35 PM UTC

1. investigating Sep 03, 2026, 06:56 PM UTC

   We're currently investigating an issue affecting Login Redirects, which may impact all users when attempting to log in to Jobber Online and Anchor. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

2. monitoring Sep 03, 2026, 07:18 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

3. monitoring Sep 03, 2026, 07:19 PM UTC

   We are continuing to monitor for any further issues.

4. resolved Sep 03, 2026, 07:35 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Aug 31, 2026, 10:07 PM UTC· resolved Aug 31, 2026, 11:10 PM UTC

1. investigating Aug 31, 2026, 10:07 PM UTC

   We're currently investigating a performance issue which may result in delayed SMS and email messages, errors when batch invoicing, or delayed push notifications. Our team is actively working to identify the cause, and we'll share updates as they become available. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Aug 31, 2026, 11:10 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us by phone at 1-888-721-1115 option 1, through live chat, or by email at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

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Started Aug 18, 2026, 03:02 PM UTC· resolved Aug 18, 2026, 03:22 PM UTC

1. investigating Aug 18, 2026, 03:02 PM UTC

   We're currently investigating an issue affecting Subscriptions, which may impact some Customers when checking out or editing billing information, please try again if you are seeing an error message. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Aug 18, 2026, 03:22 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Aug 14, 2026, 06:51 PM UTC· resolved Aug 14, 2026, 08:00 PM UTC

1. investigating Aug 14, 2026, 06:51 PM UTC

   We're currently investigating an issue affecting Jobs, which may impact some users when attempting to open a job in Jobber Online. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, the Jobber mobile app can be used to access your jobs. We understand how critical Jobber is to your business and appreciate your patience.

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Started Aug 04, 2026, 01:58 PM UTC· resolved Aug 04, 2026, 02:20 PM UTC

1. investigating Aug 04, 2026, 01:58 PM UTC

   We're currently investigating an issue affecting Jobber Online, which may impact all users when attempting to load pages. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Aug 04, 2026, 02:20 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Jul 28, 2026, 03:35 PM UTC· resolved Jul 28, 2026, 04:27 PM UTC

1. investigating Jul 28, 2026, 03:35 PM UTC

   We're currently investigating an issue affecting Jobber Online and the Jobber App, which may impact some users when navigating or using the platform. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

2. investigating Jul 28, 2026, 03:56 PM UTC

   We are continuing to investigate this issue.

3. investigating Jul 28, 2026, 03:58 PM UTC

   We are continuing to investigate this issue.

4. investigating Jul 28, 2026, 03:59 PM UTC

   We are continuing to investigate this issue.

5. resolved Jul 28, 2026, 04:27 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Jul 15, 2026, 12:14 PM UTC· resolved Jul 15, 2026, 09:55 PM UTC

1. investigating Jul 15, 2026, 12:14 PM UTC

   We're currently investigating an issue affecting image previews in Notes and other areas of Jobber, which may impact some users when uploading or viewing photos taken on an iPhone in HEIC format. Affected images display as grey thumbnails and download instead of opening in the image viewer. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, you can change your iPhone camera to capture photos in JPEG instead of HEIC by opening Settings > Camera > Formats and selecting Most Compatible — any new photos you take will preview correctly in Jobber. We understand how critical Jobber is to your business and appreciate your patience.

2. identified Jul 15, 2026, 07:19 PM UTC

   We’ve identified the cause of the issue affecting image previews in Notes and other areas of Jobber for some users. Our team is actively working on a fix to resolve this as quickly as possible. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

3. resolved Jul 15, 2026, 09:55 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Jun 26, 2026, 05:04 PM UTC· resolved Jun 26, 2026, 07:34 PM UTC

1. investigating Jun 26, 2026, 05:04 PM UTC

   We're currently investigating an issue affecting the Subscription Checkout Page, which may impact some users when attempting to subscribe using Autofill for their information on the confirmation page. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, please manually fill out all fields on the Subscription Checkout page and then you will be able to confirm your purchase. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Jun 26, 2026, 07:34 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Jun 24, 2026, 02:28 PM UTC· resolved Jun 24, 2026, 03:26 PM UTC

1. investigating Jun 24, 2026, 02:28 PM UTC

   We're currently investigating an issue affecting Jobber Online, which may impact some users when attempting to access Jobber through a browser. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, you can continue to access your account using the Jobber mobile app. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Jun 24, 2026, 03:26 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Jun 22, 2026, 02:40 PM UTC· resolved Jun 22, 2026, 03:47 PM UTC

1. investigating Jun 22, 2026, 02:40 PM UTC

   We're currently investigating an issue affecting Jobber Online and the Jobber Mobile App, which may impact some users when loading pages. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

2. monitoring Jun 22, 2026, 03:01 PM UTC

   We’re continuing to monitor an issue with a third party service which is affecting Jobber Online and Jobber Mobile App, and are seeing improvements in performance. Some users may still experience issues when accessing or navigating in Jobber. Our team is actively monitoring to ensure a full resolution. We’ll provide an update as soon as the issue is fully resolved. We understand how critical Jobber is to your business and appreciate your patience.

3. resolved Jun 22, 2026, 03:47 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Jun 18, 2026, 04:35 PM UTC· resolved Jun 18, 2026, 04:56 PM UTC

1. investigating Jun 18, 2026, 04:35 PM UTC

   We're currently investigating an issue affecting quote deposits, which may impact some users when opening a quote in a mobile browser after an offline deposit has been recorded. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, opening the quote in a computer browser instead of mobile can be used as a workaround. We understand how critical Jobber is to your business and appreciate your patience.

Read the full incident report →

Started Jun 15, 2026, 02:29 PM UTC· resolved Jun 15, 2026, 03:39 PM UTC

1. identified Jun 15, 2026, 02:29 PM UTC

   We're currently investigating an issue affecting Jobber Payments, which may impact some users when issuing refunds. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

Read the full incident report →

Started May 28, 2026, 02:35 PM UTC· resolved May 28, 2026, 06:32 PM UTC

1. investigating May 28, 2026, 02:35 PM UTC

   We’ve identified the cause of the issue affecting the opening of signature attachments in Notes on Quotes, Jobs, and Invoices for all users. Our team is actively working on a fix to resolve this as quickly as possible.

2. resolved May 28, 2026, 06:32 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started May 26, 2026, 03:37 PM UTC· resolved May 26, 2026, 03:47 PM UTC

1. investigating May 26, 2026, 03:37 PM UTC

   We’re currently investigating an issue affecting access to Jobber Online and the Jobber App. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved May 26, 2026, 03:47 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started May 21, 2026, 02:29 PM UTC· resolved May 21, 2026, 06:18 PM UTC

1. investigating May 21, 2026, 02:29 PM UTC

   We're currently investigating an issue affecting Receptionist, which may impact some users when receiving incoming calls. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved May 21, 2026, 06:18 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started May 12, 2026, 05:51 PM UTC· resolved May 12, 2026, 05:54 PM UTC

1. investigating May 12, 2026, 05:51 PM UTC

   We’re currently investigating an issue affecting access to Timesheets and Jobs, which may impact some users when accessing these areas through Jobber Online. Our team is actively working to identify the cause and minimize disruption. We recommend using the Jobber App to access Jobs and Timesheets as a temporary workaround. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved May 12, 2026, 05:54 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues accessing Timesheets or Jobs, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 30, 2026, 03:00 PM UTC· resolved Apr 30, 2026, 04:29 PM UTC

1. investigating Apr 30, 2026, 03:00 PM UTC

   We’re currently investigating an issue affecting collecting signatures on Quotes, Jobs and Invoices, which may impact some users when asking a Client to sign a Quote, Job or Invoice. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. identified Apr 30, 2026, 04:06 PM UTC

   We’ve identified the cause of the issue affecting collecting signatures on Quotes, Jobs and Invoices for some users. Our team is actively working on a fix to resolve this as quickly as possible. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

3. resolved Apr 30, 2026, 04:29 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 29, 2026, 07:35 PM UTC· resolved Apr 29, 2026, 08:08 PM UTC

1. investigating Apr 29, 2026, 07:35 PM UTC

   We’re currently investigating an issue affecting quote deposit collection, which may impact some users when using Jobber Online. Our team is actively working to identify the cause and minimize disruption. The Jobber Mobile App remains available for quote deposit collection. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Apr 29, 2026, 08:08 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 28, 2026, 10:08 PM UTC· resolved Apr 29, 2026, 05:15 PM UTC

1. investigating Apr 28, 2026, 10:08 PM UTC

   We’re currently investigating an issue affecting Jobs, which may impact some users when attempting to access Jobs for Clients who do not have a phone number on file. Our team is actively working to identify the cause and minimize disruption. As a temporary workaround, adding a phone number to the Clients contact details will allow these Jobs to load successfully. The Jobber App is also unaffected and can be used to access Jobs. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. identified Apr 29, 2026, 12:13 AM UTC

   We’ve identified the cause of the issue affecting access to Jobs for some users. Our team is actively working on a fix to resolve this as quickly as possible. As a temporary workaround, adding a phone number to the Clients contact details will allow these Jobs to load successfully. The Jobber App is also unaffected and can be used to access Jobs. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

3. resolved Apr 29, 2026, 05:15 PM UTC

   The issue that was preventing some users from accessing Jobs in Jobber Online has been resolved. We understand how critical Jobber is to your business and appreciate your patience as we worked on the solution.

Read the full incident report →

Started Apr 28, 2026, 08:03 PM UTC· resolved Apr 28, 2026, 08:26 PM UTC

1. investigating Apr 28, 2026, 08:03 PM UTC

   We’re currently investigating an issue affecting Quote creation, which may impact Core and Connect plan users when saving new Quotes. Our team is actively working to identify the cause and minimize disruption. We recommend using the Jobber App as a temporary workaround to create Quotes. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Apr 28, 2026, 08:26 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with Quote creation, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 27, 2026, 02:51 PM UTC· resolved Apr 27, 2026, 03:03 PM UTC

1. investigating Apr 27, 2026, 02:51 PM UTC

   We’ve identified an issue affecting Receptionist powered by Jobber AI, which may impact some calls received by Receptionist. Our team is actively working on a fix to resolve this as quickly as possible. We’ll share updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Apr 27, 2026, 03:03 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with Receptionist powered by Jobber AI, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 26, 2026, 06:48 PM UTC· resolved Apr 27, 2026, 04:33 AM UTC

1. investigating Apr 26, 2026, 06:48 PM UTC

   We’re currently investigating an issue affecting communications, which may impact all customers when sending emails/SMS. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. investigating Apr 26, 2026, 10:31 PM UTC

   Our team is continuing to investigate an issue affecting communications. To support resolution efforts, Jobber will be offline for maintenance on April 26, 2026, from 10:00 PM to 12:00 AM Eastern Time (7:00 PM to 9:00 PM Pacific). Thank you for your patience.

3. resolved Apr 27, 2026, 04:33 AM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 23, 2026, 04:16 PM UTC· resolved Apr 23, 2026, 07:11 PM UTC

1. identified Apr 23, 2026, 04:16 PM UTC

   We’ve identified an issue affecting Booking Forms embedded through the Jobber and Wix integration. Our team is actively working on a fix to resolve this as quickly as possible. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Apr 23, 2026, 07:11 PM UTC

   This issue has now been resolved, and embedded Booking Forms connected through the Jobber and Wix integration are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with the Jobber and Wix integration, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Started Apr 20, 2026, 08:43 PM UTC· resolved Apr 20, 2026, 10:08 PM UTC

1. investigating Apr 20, 2026, 08:43 PM UTC

   We’re currently investigating an issue affecting Online Booking submissions, which may impact some clients when attempting to submit a new Assessment or Job Booking. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

2. resolved Apr 20, 2026, 10:08 PM UTC

   This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with Online Booking forms, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →