Jobber incident

Performance Issue with the Request Form in the Client Hub

Minor Resolved View vendor source →

Jobber experienced a minor incident on October 3, 2025 affecting Web Application (Jobber Online), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 01:57 PM UTC
Resolved
Oct 03, 2025, 02:06 PM UTC
Duration
9m
Detected by Pingoru
Oct 03, 2025, 01:57 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

  1. investigating Oct 03, 2025, 01:57 PM UTC

    We are investigating an issue with the Request Form in the Client Hub. This may affect users with filling out a Request form in the Client Hub. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Oct 03, 2025, 02:06 PM UTC

    We have fully investigated, and are no longer experiencing performance issues with the Request Form in the Client Hub or on the websites. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with the Request Form please reach out to [email protected]. Thank you for your patience as we resolved this issue!