VNC issues

Update timeline

1. identified Jun 17, 2026, 06:30 AM UTC

   We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

2. identified Jun 17, 2026, 06:30 AM UTC

   We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this.

3. monitoring Jun 17, 2026, 07:44 AM UTC

   We do not see any more VNC failures and are actively monitoring the situation. June 17, 2026 08:30 CEST

4. monitoring Jun 17, 2026, 07:44 AM UTC

   We do not see any more VNC failures and are actively monitoring the situation.

5. resolved Jun 23, 2026, 01:09 PM UTC

   The incident has been resolved. June 17, 2026 09:44 CEST