IXON incident

VNC issues

Minor Ongoing View vendor source →

IXON is currently experiencing a minor incident affecting WebAccess and WebAccess (NL-AMS - WebAccess) and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 06:30 AM UTC
Resolved
Ongoing
Duration
● 3h 10m
Detected by Pingoru
Jun 17, 2026, 06:30 AM UTC

Affected components

WebAccessWebAccess (NL-AMS - WebAccess)WebAccess (SG-SIN - WebAccess)WebAccess (US-NYC - WebAccess)WebAccess (US-SFO - WebAccess)

Update timeline

  1. identified Jun 17, 2026, 06:30 AM UTC

    We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this.

  2. monitoring Jun 17, 2026, 07:44 AM UTC

    We do not see any more VNC failures and are actively monitoring the situation.