IXON experienced a minor incident on September 9, 2026 affecting WebAccess and WebAccess (NL-AMS - WebAccess) and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 11:52 AM UTC
We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Sep 09, 2026, 11:52 AM UTC
We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this.
- monitoring Sep 09, 2026, 01:28 PM UTC
We have implemented a fix and are actively monitoring the situation. September 9, 2026 13:52 CEST
- monitoring Sep 09, 2026, 01:28 PM UTC
We have implemented a fix and are actively monitoring the situation.
- resolved Sep 09, 2026, 02:41 PM UTC
The incident has been resolved. September 9, 2026 15:28 CEST