IXON Outage History
IXON is up right nowIXON had 9 outages in the last 2 years totaling 161h 26m of downtime — averaging 0.4 incidents per month.
There were 9 IXON outages since May 12, 2026 totaling 161h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
Platform unreachable
Timeline · 7 updates
- investigating Oct 07, 2026, 08:15 AM UTC
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Oct 07, 2026, 09:19 AM UTC
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly.
- identified Oct 07, 2026, 09:33 AM UTC
We have identified what is the probable cause of the degraded performance. Our main platform's database reached a threshold that requires immediate capacity scaling. Therefore we have decided to announce an emergency maintenance window, starting immediately. During this emergency maintenance window, users will experience service disruption. We believe this emergency window to take approximately 15 minutes. We will keep you posted. October 7, 2026 10:15 CEST
- identified Oct 07, 2026, 09:33 AM UTC
We have identified what is the probable cause of the degraded performance. Our main platform's database reached a threshold that requires immediate capacity scaling. Therefore we have decided to announce an emergency maintenance window, starting immediately. During this emergency maintenance window, users will experience service disruption. We believe this emergency window to take approximately 15 minutes. We will keep you posted.
- monitoring Oct 07, 2026, 09:52 AM UTC
The capacity increase has been successful and the platform is reachable again. We are monitoring the situation. October 7, 2026 11:33 CEST
- monitoring Oct 07, 2026, 09:52 AM UTC
The capacity increase has been successful and the platform is reachable again. We are monitoring the situation.
- resolved Oct 07, 2026, 10:10 AM UTC
The platform has stabilized and we see no further degraded performance. We consider this incident resolved. October 7, 2026 11:52 CEST
Authentication using SSO fails on Mobile App
Timeline · 5 updates
- investigating Sep 30, 2026, 01:07 PM UTC
We are investigating failing authentication in the Mobile App when using SSO. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Oct 06, 2026, 07:48 AM UTC
We are investigating failing authentication in the Mobile App when using SSO.
- identified Oct 06, 2026, 09:02 AM UTC
We have found what is causing this and are working on a fix. September 30, 2026 15:07 CEST
- identified Oct 06, 2026, 09:02 AM UTC
We have found what is causing this and are working on a fix.
- resolved Oct 06, 2026, 11:02 AM UTC
This problem has been resolved. October 6, 2026 11:02 CEST
VNC issues
Timeline · 5 updates
- investigating Sep 09, 2026, 11:52 AM UTC
We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Sep 09, 2026, 11:52 AM UTC
We are currently seeing problems with VNC sessions in our WebAccess (EasyControl) offering. Some sessions open as expected while some receive a 519 error. We are investigating what is causing this.
- monitoring Sep 09, 2026, 01:28 PM UTC
We have implemented a fix and are actively monitoring the situation. September 9, 2026 13:52 CEST
- monitoring Sep 09, 2026, 01:28 PM UTC
We have implemented a fix and are actively monitoring the situation.
- resolved Sep 09, 2026, 02:41 PM UTC
The incident has been resolved. September 9, 2026 15:28 CEST
Issues with Remote Config Push
Timeline · 3 updates
- investigating Jul 29, 2026, 12:27 PM UTC
We are currently investigating issues with remote config push. Your device configuration may not sync to the platform. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Jul 29, 2026, 12:27 PM UTC
We are currently investigating issues with remote config push. Your device configuration may not sync to the platform.
- resolved Jul 29, 2026, 01:25 PM UTC
We have found the root cause and resolved the issue. July 29, 2026 14:27 CEST
Degraded performance
Timeline · 3 updates
Partial disruption
Timeline · 5 updates
- investigating Jun 23, 2026, 06:54 AM UTC
We are currently seeing issues with our email processing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Jun 23, 2026, 06:54 AM UTC
We are currently seeing issues with our email processing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.
- monitoring Jun 23, 2026, 07:32 AM UTC
We have identified what was causing the disruption and have mitigated the problem. It might be that you receive some old emails that were stuck in our pipeline. June 23, 2026 08:54 CEST
- monitoring Jun 23, 2026, 07:32 AM UTC
We have identified what was causing the disruption and have mitigated the problem. It might be that you receive some old emails that were stuck in our pipeline.
- resolved Jun 23, 2026, 10:11 AM UTC
The incident has been resolved. June 23, 2026 09:32 CEST
Issues with VNC EasyControl
Timeline · 5 updates
- investigating Jun 08, 2026, 12:46 PM UTC
Users attempting to use VNC EasyControl may experience failures. We are investigating the problem. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Jun 08, 2026, 12:46 PM UTC
Users attempting to use VNC EasyControl may experience failures. We are investigating the problem.
- monitoring Jun 08, 2026, 01:08 PM UTC
We have identified what was causing the disruption and have mitigated the problem. We are monitoring the situation. June 8, 2026 14:46 CEST
- monitoring Jun 08, 2026, 01:08 PM UTC
We have identified what was causing the disruption and have mitigated the problem. We are monitoring the situation.
- resolved Jun 08, 2026, 02:24 PM UTC
The incident has been resolved. June 8, 2026 15:08 CEST
Report scheduling disabled
Timeline · 5 updates
- identified May 21, 2026, 07:23 AM UTC
There is an issue with scheduling reports where too many reports are being send out. The issue has been identified and a fix is being implemented. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- identified May 21, 2026, 07:23 AM UTC
There is an issue with scheduling reports where too many reports are being send out. The issue has been identified and a fix is being implemented.
- monitoring May 21, 2026, 07:32 AM UTC
A fix has been implemented and we are monitoring the results. The backlog of incorrectly scheduled reports is removed. May 21, 2026 09:23 CEST
- monitoring May 21, 2026, 07:32 AM UTC
A fix has been implemented and we are monitoring the results. The backlog of incorrectly scheduled reports is removed.
- resolved May 21, 2026, 07:41 AM UTC
The incident has been resolved. May 21, 2026 09:32 CEST