ITS Technology Group incident
INC-000000711 - Islington partial outage (21 services)
ITS Technology Group experienced a major incident on October 16, 2026 affecting Islington, lasting 5h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Islington
Update timeline
- investigating Oct 16, 2026, 08:26 AM UTC
We are are aware of an outage affecting some customers in the Islington area. We have raised this to our field engineers to attend the fault location to start investigations. Our engineers have provided an ETA of 10:30 to the fault location. Next update will be around 11am after initial on site investigations have been completed.
- monitoring Oct 16, 2026, 09:38 AM UTC
Our field engineers have carried out a repair on the network and we are seeing all services restored. Please get in touch if you are still experiencing issues.
- resolved Oct 16, 2026, 02:01 PM UTC
This incident has been resolved.