Iterable incident
app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.
Affected components
Global Web Application
Update timeline
- investigating Feb 24, 2026, 06:18 PM UTC
We are currently investigating an issue where users could not access app.iterable.com and received 502 Bad Gateway errors. EU users were not affected.
- monitoring Feb 24, 2026, 06:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 06:30 PM UTC
Service has fully recovered and all traffic has been restored to app.iterable.com in the US region. The incident lasted from 9:50 am to 10:15 am Pacific Time, impacting both web and API access with elevated 502, 503, and 504 errors. EU region was unaffected.
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