Iterable incident
app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.
Resolved after 11 minutes, affecting Global Web Application, on February 24, 2026.
Service has fully recovered and all traffic has been restored to app.iterable.com in the US region. The incident lasted from 9:50 am to 10:15 am Pacific Time, impacting both web and API access with elevated 502, 503, and 504 errors. EU region was unaffected.
Affected components
Update timeline
- investigating Feb 24, 2026, 06:18 PM UTC
We are currently investigating an issue where users could not access app.iterable.com and received 502 Bad Gateway errors. EU users were not affected.
- monitoring Feb 24, 2026, 06:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 06:30 PM UTC
Service has fully recovered and all traffic has been restored to app.iterable.com in the US region. The incident lasted from 9:50 am to 10:15 am Pacific Time, impacting both web and API access with elevated 502, 503, and 504 errors. EU region was unaffected.
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