Iterable incident

Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends

Ongoing since 08:16 PM UTC, affecting Global Campaign Sends.

identified Oct 28, 2026, 08:16 PM UTC

Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.

Started: Oct 28, 2026, 08:16 PM UTC
Resolved: Ongoing
Duration: ● 5m
Detected by Pingoru: Oct 28, 2026, 08:16 PM UTC

Affected components

Global Campaign Sends

Update timeline

identified Oct 28, 2026, 08:16 PM UTC

Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.

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