Iterable incident
Email send delays for some US-hosted SparkPost traffic
Resolved after 1 minute, affecting Global Campaign Sends, on February 24, 2026.
SparkPost’s API issue has been resolved, and we’re no longer seeing elevated 5xx errors or increased latency. Incident has resolved.
Affected components
Update timeline
- monitoring Feb 24, 2026, 07:51 PM UTC
Email sends for US-hosted customers using SparkPost were delayed due to elevated 5xx errors and increased API latency from SparkPost’s Transmissions API. EU-hosted traffic was not impacted. All customers using ESPs other than Sparkpost were similarly not impacted. SparkPost has indicated the incident is resolved. We’re monitoring outbound email queues to ensure sends are fully processing as expected. If you continue to experience issues, please contact Support.
- resolved Feb 24, 2026, 07:52 PM UTC
SparkPost’s API issue has been resolved, and we’re no longer seeing elevated 5xx errors or increased latency. Incident has resolved.
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