Iterable incident

Proof Send Functionality Degraded

Resolved after 2 hours 31 minutes, affecting Global Proof Sends, on March 16, 2026.

monitoring Mar 16, 2026, 05:09 PM UTC

The engineering team has implemented a fix and proofs are now successfully sending. We will continue to monitor. Next update at 12:00 PST or earlier.

Started
Mar 16, 2026, 04:18 PM UTC
Resolved
Mar 16, 2026, 06:50 PM UTC
Duration
2h 31m
Detected by Pingoru
Mar 16, 2026, 04:18 PM UTC

Affected components

Global Proof Sends

Update timeline

  1. investigating Mar 16, 2026, 04:18 PM UTC

    We have been alerted to an issue where proofs sends are not being sent as expected as of 9:00 am PT. Iterable Engineers are actively investigating the issue. Next update by 11:00 am PT or sooner.

  2. monitoring Mar 16, 2026, 05:09 PM UTC

    The engineering team has implemented a fix and proofs are now successfully sending. We will continue to monitor. Next update at 12:00 PST or earlier.

  3. resolved Mar 16, 2026, 06:50 PM UTC

    This incident has been resolved.

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