Iterable experienced a minor incident on April 14, 2026 affecting Global API Success and Global API Ingestion, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 06:02 PM UTC
We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.
- monitoring Apr 14, 2026, 06:46 PM UTC
We are seeing improved success rates on the Register Device and Target endpoints. Our engineering team is continuing to work on other endpoints including Bulk Update. Next update within 30 minutes.
- monitoring Apr 14, 2026, 07:17 PM UTC
Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update. Next update in 60 minutes.
- monitoring Apr 14, 2026, 08:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 14, 2026, 08:37 PM UTC
This incident has been resolved.