Resolved after 2 hours 36 minutes, affecting Finance Portal & API (Private), on October 9, 2025.
Dear Customers, This issue has now been fully resolved. Please accept our apologies for any disruption during this period. Kind regards
Affected components
Update timeline
- identified Oct 09, 2025, 07:18 AM UTC
Dear Customers, We are aware of an issue affecting customers logging in to the iFinance application. This has been reported and is currently under investigation. We have been advised that as a temporary work around come customers have been able to login following the password reset process. We will provide further updates as soon as they are available on our status page and on any ticket sraised. Please accept our apologies for any inconvenience caused.
- resolved Oct 09, 2025, 09:54 AM UTC
Dear Customers, This issue has now been fully resolved. Please accept our apologies for any disruption during this period. Kind regards
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