iSAMS MIS incident

27/10/2026 - iSAMS Performance Issue

Ongoing since 08:39 AM UTC, affecting London (UK) Data Centre and Southeast Asia Data Centre.

investigating Oct 27, 2026, 08:39 AM UTC

Dear customers, We are aware of an issue affecting some of our customers meaning that they are unable to access iSAMS. Our investigation team are reviewing this now and treating this as an urgent priority. Please accept our apologies for any inconvenience.

Started
Oct 27, 2026, 08:39 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Oct 27, 2026, 08:39 AM UTC

Affected components

London (UK) Data CentreSoutheast Asia Data Centre

Update timeline

  1. investigating Oct 27, 2026, 08:39 AM UTC

    Dear customers, We are aware of an issue affecting some of our customers meaning that they are unable to access iSAMS. Our investigation team are reviewing this now and treating this as an urgent priority. Please accept our apologies for any inconvenience.

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