iSAMS MIS incident

28/08/2025

Resolved after 58 minutes, affecting London (UK) Data Centre, on August 28, 2025.

resolved Aug 28, 2025, 08:21 AM UTC

Dear Customer, Our investigation team have now resolved the issue. Please accept our apologies for any inconvenience caused.

Started
Aug 28, 2025, 07:23 AM UTC
Resolved
Aug 28, 2025, 08:21 AM UTC
Duration
58m
Detected by Pingoru
Aug 28, 2025, 07:23 AM UTC

Affected components

London (UK) Data Centre

Update timeline

  1. investigating Aug 28, 2025, 07:23 AM UTC

    Dear Customers, We are aware of an issue affecting some schools. Our team acre currently investigating this is a priority. Please accept our apologies for any inconvenience caused.

  2. investigating Aug 28, 2025, 07:40 AM UTC

    Dear Customers, We are aware of an issue affecting one of our servers schools. Our team are implementing a resolution as a priority. Please accept our apologies for any inconvenience caused.

  3. resolved Aug 28, 2025, 08:21 AM UTC

    Dear Customer, Our investigation team have now resolved the issue. Please accept our apologies for any inconvenience caused.

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