Resolved after 3 hours 27 minutes, affecting London (UK) Data Centre, on September 1, 2025.
Dear customers, Please accept our apologies for any inconvenience caused. This issue affected one server and was resolved by 09.20 GMT 01/09/2025. Kind regards Dave
Affected components
Update timeline
- investigating Sep 01, 2025, 07:33 AM UTC
Dear Customers, We are aware of an issue impacting on performance. Our solutions team are actively investigating this. We will provide updates on our status page and on any tickets raised. Please accept our apologies for any inconvenience caused. Kind regards Dave
- resolved Sep 01, 2025, 11:01 AM UTC
Dear customers, Please accept our apologies for any inconvenience caused. This issue affected one server and was resolved by 09.20 GMT 01/09/2025. Kind regards Dave
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