iSAMS MIS incident

02/09/2025

Resolved after 3 hours 7 minutes, affecting London (UK) Data Centre, on September 2, 2025.

resolved Sep 02, 2025, 10:02 AM UTC

Dear Customers, This issue has now been resolved following a short period of degraded performance on one server. Kind regards Dave

Started
Sep 02, 2025, 06:55 AM UTC
Resolved
Sep 02, 2025, 10:02 AM UTC
Duration
3h 7m
Detected by Pingoru
Sep 02, 2025, 06:55 AM UTC

Affected components

London (UK) Data Centre

Update timeline

  1. investigating Sep 02, 2025, 06:55 AM UTC

    Dear Customers, We are aware of reports of slowness on one server, this is currently being investigated by our resolution teams. We will provide further updates shortly.

  2. resolved Sep 02, 2025, 10:02 AM UTC

    Dear Customers, This issue has now been resolved following a short period of degraded performance on one server. Kind regards Dave

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