Iristel incident

Connectivity issues in Northern Canada

Iristel is currently experiencing a major incident affecting HOSTED PBX and NORTHWEST TERRITORIES, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 06:04 PM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
Jun 18, 2026, 06:04 PM UTC

Affected components

HOSTED PBXNORTHWEST TERRITORIES

Update timeline

  1. investigating Jun 18, 2026, 06:04 PM UTC

    Dear Iristel Customers, We are currently experiencing a service outage in NorthWest Territories which will affect calls in/out at the moment. We have reached out to our underlying carrier partners for further investigation. At this moment, we do not have an accurate ETR, but be rest assured that we are working actively to restore services back to normal operation. More information to follow. We thank you for your patience and understanding. Should you have any further questions, please kindly call the support team at 1-416-800-4747 or send an email to [email protected].