Iristel incident
Webex sign-in failing (transit provider) / Échec de connexion à Webex (fournisseur de transit)
Resolved on February 4, 2026, affecting HOSTED PBX.
Dear Iristel customers, Please be advised that we faced a temporary issue within our webex platform. This issue was attributed to a transit provider causing a connectivity issue towards our network. Our network infrastructure team has now blacklisted this transit provider which has resolved our issues with webex connectivity. If you continue to face challenges with your webex client, please reach out to our support team. Sincerely, Iristel NOC
Affected components
Update timeline
- monitoring Feb 04, 2026, 07:44 PM UTC
Wed, 04 Feb 2026 19:44:00 +0000: Resolved. Webex had a temporary problem: a transit provider caused connectivity problems towards our network, and Webex sign-in failed. Our network team has blocked that transit provider, which fixed Webex connectivity. Start: not recorded End: before 19:44 UTC on February 4, 2026 Cause: connectivity problems caused by a transit provider We apologize for the disruption. Résolu. Webex a connu un problème temporaire : un fournisseur de transit a causé des problèmes de connectivité vers notre réseau, et la connexion à Webex a échoué. Notre équipe réseau a bloqué ce fournisseur de transit, ce qui a réglé la connectivité de Webex. Début : non consigné Fin : avant 19 h 44 UTC le 4 février 2026 Cause : des problèmes de connectivité causés par un fournisseur de transit Nous sommes désolés des inconvénients causés.
- resolved Feb 04, 2026, 07:44 PM UTC
Resolved. Webex had a temporary problem: a transit provider caused connectivity problems towards our network, and Webex sign-in failed. Our network team has blocked that transit provider, which fixed Webex connectivity. - Start: not recorded - End: before 19:44 UTC on February 4, 2026 - Cause: connectivity problems caused by a transit provider We apologize for the disruption. --- Résolu. Webex a connu un problème temporaire : un fournisseur de transit a causé des problèmes de connectivité vers notre réseau, et la connexion à Webex a échoué. Notre équipe réseau a bloqué ce fournisseur de transit, ce qui a réglé la connectivité de Webex. - Début : non consigné - Fin : avant 19 h 44 UTC le 4 février 2026 - Cause : des problèmes de connectivité causés par un fournisseur de transit Nous sommes désolés des inconvénients causés.
- resolved Feb 04, 2026, 07:44 PM UTC
Dear Iristel customers, Please be advised that we faced a temporary issue within our webex platform. This issue was attributed to a transit provider causing a connectivity issue towards our network. Our network infrastructure team has now blacklisted this transit provider which has resolved our issues with webex connectivity. If you continue to face challenges with your webex client, please reach out to our support team. Sincerely, Iristel NOC
Your product runs on more than Iristel
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services