IPRoyal Outage History

IPRoyal partial outage · 2 active incidents View live status →

IPRoyal had 48 outages in the last 2 years totaling 181h 59m of downtime — averaging 2 incidents per month.

There were 48 IPRoyal outages since June 13, 2025 totaling 181h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.iproyal.com

Major June 15, 2026

Connectivity issues affecting some Belgium (Europe) ISP ranges

Detected by Pingoru
Jun 15, 2026, 02:14 PM UTC
Resolved
Jun 16, 2026, 03:59 PM UTC
Duration
1d 1h
Affected: Western Europe ISP
Timeline · 3 updates
  1. investigating Jun 15, 2026, 02:14 PM UTC

    We're investigating a connectivity issue affecting a subset of our ISP proxy IP ranges in Belgium. Customers using affected ranges may experience failed or degraded connections; other European ranges and all other regions are unaffected. We're working with our upstream provider to restore service and will share further updates as we learn more.

  2. identified Jun 15, 2026, 05:18 PM UTC

    We've identified the cause as an issue with our upstream provider affecting a subset of our ISP ranges in Belgium. Most affected ranges have now been restored; a small number remain affected and we are working with our provider on full restoration. We will share further updates as we learn more.

  3. resolved Jun 16, 2026, 03:59 PM UTC

    Resolved — the affected Belgium ISP ranges have been restored and service is operating normally. A small number of legacy ranges are being retired; customers on those ranges will be migrated to replacement ranges or credited. Thank you for your patience.

Read the full incident report →

Minor June 8, 2026

Partial outage - North America ISP & Datacenter proxies

Detected by Pingoru
Jun 08, 2026, 12:19 PM UTC
Resolved
Jun 09, 2026, 07:32 PM UTC
Duration
1d 7h
Affected: North America ISPNorth America DC
Timeline · 2 updates
  1. investigating Jun 08, 2026, 12:19 PM UTC

    We are investigating a partial outage affecting a subset of our North America ISP and Datacenter proxy ranges. Affected customers may be unable to connect to proxies hosted on one of our US servers. Workaround: affected customers can be issued a replacement proxy on a different server for immediate restoration of service. Please contact our support team and we will provision a replacement right away. Because this is a server-level outage dependent on our upstream provider, full restoration may take an extended period - potentially more than 12 hours. We will share further updates as we learn more. We apologize for the inconvenience.

  2. resolved Jun 09, 2026, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 7, 2026

Connectivity issues with ISP proxies in parts of Southern Africa

Detected by Pingoru
Jun 07, 2026, 04:42 AM UTC
Resolved
Jun 08, 2026, 11:53 AM UTC
Duration
1d 7h
Affected: Africa ISP
Timeline · 3 updates
  1. investigating Jun 07, 2026, 04:42 AM UTC

    We are investigating a connectivity issue affecting ISP proxy endpoints in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe. Customers using proxies in these locations may experience connection failures or timeouts. Proxies in all other regions are operating normally. Our team is actively investigating, and we will share further updates as we learn more.

  2. identified Jun 07, 2026, 04:54 AM UTC

    We have identified the issue as an infrastructure failure affecting one of our upstream servers, which has taken the proxy endpoints serving Botswana, Mozambique, Namibia, South Africa, and Zimbabwe offline. Our upstream provider is working to restore the affected server. Proxies in all other regions remain unaffected, and we will share further updates as we learn more.

  3. resolved Jun 08, 2026, 11:53 AM UTC

    This incident has been resolved. Connectivity to the affected ISP proxy endpoints in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe has been restored and services are operating normally. Thank you for your patience.

Read the full incident report →

Minor June 5, 2026

ISP proxies (United States) — connectivity issues

Detected by Pingoru
Jun 05, 2026, 11:11 PM UTC
Resolved
Jun 06, 2026, 05:15 AM UTC
Duration
6h 4m
Affected: North America ISP
Timeline · 3 updates
  1. investigating Jun 05, 2026, 11:11 PM UTC

    We are investigating a connectivity issue affecting a portion of our ISP proxies in the United States, caused by an outage at one of our upstream providers. Affected endpoints may be unreachable or fail to establish connections. Other regions and product lines are operating normally. Our team is engaged with the upstream provider to restore service, and we will share further updates as we learn more.

  2. monitoring Jun 06, 2026, 04:20 AM UTC

    Connectivity to the affected ISP proxies in the United States has been restored and endpoints are reachable again. We are monitoring to confirm full stability before marking this incident resolved.

  3. resolved Jun 06, 2026, 05:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Degraded performance — Residential Proxies (Japan)

Detected by Pingoru
Jun 05, 2026, 03:24 AM UTC
Resolved
Jun 05, 2026, 04:08 AM UTC
Duration
43m
Affected: Residential Proxies JP
Timeline · 3 updates
  1. investigating Jun 05, 2026, 03:24 AM UTC

    We are investigating reports of degraded performance (increased latency and reduced throughput) on our Japan residential proxy pool. Some connections may be slower than usual. Other residential regions are unaffected.

  2. monitoring Jun 05, 2026, 03:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 05, 2026, 04:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 4, 2026

Residential Proxy performance degradation

Detected by Pingoru
Jun 04, 2026, 01:06 AM UTC
Resolved
Jun 04, 2026, 10:12 AM UTC
Duration
9h 5m
Affected: Residential APIResidential Proxies USResidential Proxies EUResidential Proxies SGResidential Proxies JPResidential Proxies AU
Timeline · 3 updates
  1. investigating Jun 04, 2026, 01:06 AM UTC

    We are currently investigating reports of degraded performance across our Residential Proxy network. Customers may experience slower connection speeds, increased latency, or intermittent connection failures when using residential proxies. Our team is actively investigating the cause and working to restore normal service. We will share further updates as we learn more.

  2. identified Jun 04, 2026, 04:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 04, 2026, 10:12 AM UTC

    This incident has been resolved. Residential Proxy performance has returned to normal across all regions, and our monitoring confirms stable service. Thank you for your patience.

Read the full incident report →

Minor May 27, 2026

Reduced availability — North America ISP

Detected by Pingoru
May 27, 2026, 05:30 AM UTC
Resolved
May 27, 2026, 07:36 AM UTC
Duration
2h 6m
Affected: North America ISP
Timeline · 2 updates
  1. investigating May 27, 2026, 05:30 AM UTC

    We are investigating reduced availability affecting a subset of our ISP proxies in the United States (New York region). Affected endpoints may be unreachable or returning intermittent errors. Our team is engaged with our upstream provider to restore service.

  2. resolved May 27, 2026, 07:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 25, 2026

Connectivity issues with some United States ISP proxies

Detected by Pingoru
May 25, 2026, 01:43 PM UTC
Resolved
May 25, 2026, 07:17 PM UTC
Duration
5h 34m
Affected: North America ISP
Timeline · 3 updates
  1. identified May 25, 2026, 01:43 PM UTC

    We are investigating an issue affecting a portion of our ISP proxy ranges in the United States. Customers routing through the affected US ISP proxies may currently experience connection failures or timeouts. Other regions and product lines are not affected.

  2. identified May 25, 2026, 01:43 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 25, 2026, 07:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Connectivity issues affecting Asia ISP and Data Center proxies

Detected by Pingoru
May 20, 2026, 06:22 AM UTC
Resolved
May 20, 2026, 09:05 AM UTC
Duration
2h 42m
Affected: Asia ISPAsia DC
Timeline · 4 updates
  1. investigating May 20, 2026, 06:22 AM UTC

    We are investigating reports of degraded connectivity affecting a subset of our ISP and Data Center proxies in Asia, with impact observed for endpoints in Singapore, Thailand, Vietnam, Malaysia, Indonesia, and the Philippines. Customers in other regions are unaffected. Our team is actively investigating and we will share further updates as we learn more.

  2. identified May 20, 2026, 07:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 20, 2026, 09:04 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 20, 2026, 09:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2026

Temporary Issue with Datacenter proxies in South Africa

Detected by Pingoru
May 19, 2026, 09:25 AM UTC
Resolved
May 19, 2026, 11:47 AM UTC
Duration
2h 22m
Affected: Africa DC
Timeline · 3 updates
  1. investigating May 19, 2026, 09:25 AM UTC

    We are experiencing unexpected downtime with our Datacenter proxies in South Africa. Location: South Africa Detected: 2026-05-19 08:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. identified May 19, 2026, 09:25 AM UTC

    We are currently experiencing a large-scale DDoS attack affecting parts of our network infrastructure. We understand the disruption this causes and are treating this as a priority incident. Some customers may experience intermittent connectivity issues, increased latency, or timeouts while mitigation work continues. Our technical teams are actively working with our DDoS mitigation and upstream network partners to manage the impact. We will continue to share updates as the situation develops.

  3. resolved May 19, 2026, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 16, 2026

Partial outage affecting Datacenter IPs in the Baltic region

Detected by Pingoru
May 16, 2026, 05:35 PM UTC
Resolved
May 16, 2026, 05:00 PM UTC
Duration
Timeline · 1 update
  1. resolved May 16, 2026, 05:35 PM UTC

    We are currently investigating a partial outage affecting a subset of our Datacenter IPs in the Baltic region (Lithuania, Latvia, Estonia). Some customers may experience reduced availability or connectivity issues on the affected addresses. Other regions are not impacted. Our upstream providers has been notified and we will share further updates as we learn more.

Read the full incident report →

Minor May 16, 2026

ISP Proxies — Partial outage in Brazil

Detected by Pingoru
May 16, 2026, 09:45 AM UTC
Resolved
May 16, 2026, 01:14 PM UTC
Duration
3h 28m
Affected: Southern America ISP
Timeline · 2 updates
  1. investigating May 16, 2026, 09:45 AM UTC

    We are investigating a partial outage affecting our ISP Proxies product in the Brazil region. A subset of endpoints is currently degraded; other regions and products are unaffected.

  2. resolved May 16, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

Temporary Issue with ISP proxies in United States

Detected by Pingoru
May 06, 2026, 07:15 PM UTC
Resolved
May 07, 2026, 04:42 AM UTC
Duration
9h 27m
Timeline · 2 updates
  1. investigating May 06, 2026, 07:15 PM UTC

    We are experiencing unexpected downtime with our ISP proxies in United States. Location: United States Detected: 2026-05-06 17:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved May 07, 2026, 04:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

Scheduled Maintenance for DCH proxies in Greece, Turkey, Israel, Bulgaria, Egipt, Saudi Arabia, Jordan

Detected by Pingoru
Apr 29, 2026, 08:19 AM UTC
Resolved
Apr 29, 2026, 01:15 PM UTC
Duration
4h 56m
Timeline · 2 updates
  1. investigating Apr 29, 2026, 08:19 AM UTC

    There's upcoming scheduled maintenance for our DCH proxies. Location: Greece, Turkey, Israel, Bulgaria, Egipt, Saudi Arabia, Jordan From: 2026-04-29 08:00 UTC To: 2026-04-29 11:00 UTC During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.

  2. resolved Apr 29, 2026, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Temporary Issue with ISP proxies in NL

Detected by Pingoru
Apr 21, 2026, 03:00 PM UTC
Resolved
Apr 21, 2026, 03:20 PM UTC
Duration
19m
Affected: Western Europe ISP
Timeline · 3 updates
  1. identified Apr 21, 2026, 03:00 PM UTC

    We are experiencing unexpected downtime with our ISP proxies in NL. Location: NL Detected: 2026-04-21 01:52:48 PM Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. identified Apr 21, 2026, 03:01 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 21, 2026, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

Temporary Issue with ISP/DHC Static Proxies at Southern America

Detected by Pingoru
Apr 21, 2026, 01:24 PM UTC
Resolved
Apr 21, 2026, 02:24 PM UTC
Duration
59m
Affected: Southern America ISPSouthern America DC
Timeline · 2 updates
  1. investigating Apr 21, 2026, 01:24 PM UTC

    We are currently experiencing unexpected technical difficulties with our DHCP/ISP Static proxies. Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we address this matter.

  2. resolved Apr 21, 2026, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

EU Residential Proxies Are Fully Operational

Detected by Pingoru
Apr 21, 2026, 02:15 AM UTC
Resolved
Apr 21, 2026, 02:15 AM UTC
Duration
Timeline · 1 update
  1. resolved Apr 21, 2026, 02:25 AM UTC

    We're pleased to inform you that the issues with our EU Residential proxies have been resolved, and the service is now fully operational.

Read the full incident report →

Major April 19, 2026

Temporary Issue with ISP proxies in Europe

Detected by Pingoru
Apr 19, 2026, 07:01 AM UTC
Resolved
Apr 19, 2026, 08:07 AM UTC
Duration
1h 6m
Affected: Western Europe ISP
Timeline · 2 updates
  1. investigating Apr 19, 2026, 07:01 AM UTC

    We are experiencing unexpected downtime with our ISP proxies in Europe. Location: Europe Detected: 2026-04-19 03:30:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved Apr 19, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 17, 2026

Temporary Issue with ISP proxies in South America

Detected by Pingoru
Apr 17, 2026, 05:16 AM UTC
Resolved
Apr 17, 2026, 08:27 AM UTC
Duration
3h 10m
Affected: Southern America ISP
Timeline · 2 updates
  1. investigating Apr 17, 2026, 05:16 AM UTC

    We are experiencing unexpected downtime with our ISP proxies in South America. Location: South America Detected: 2026-04-17 04:20:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved Apr 17, 2026, 08:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Temporary Issue with ISP/DCH proxies in Northeast US

Detected by Pingoru
Apr 16, 2026, 09:04 AM UTC
Resolved
Apr 16, 2026, 11:51 AM UTC
Duration
2h 46m
Affected: North America ISPNorth America DC
Timeline · 2 updates
  1. identified Apr 16, 2026, 09:04 AM UTC

    Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved Apr 16, 2026, 11:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

We are currently experiencing a minor outage affecting ISP proxies in Spain

Detected by Pingoru
Apr 09, 2026, 07:52 AM UTC
Resolved
Apr 09, 2026, 08:22 AM UTC
Duration
29m
Affected: Southern Europe ISP
Timeline · 2 updates
  1. investigating Apr 09, 2026, 07:52 AM UTC

    We are currently experiencing a minor outage affecting ISP proxies in Spain due to an ISP-level issue. A subset of Spain exit nodes may be temporarily unavailable or degraded. Affected resources are being migrated to alternative infrastructure. We expect full restoration shortly. We will provide updates as the situation progresses. We apologize for any inconvenience.

  2. resolved Apr 09, 2026, 08:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 4, 2026

Temporary Issue with US Residential Proxies

Detected by Pingoru
Apr 04, 2026, 11:50 AM UTC
Resolved
Apr 04, 2026, 09:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Apr 04, 2026, 11:50 AM UTC

    We experienced degraded performance and a partial outage with our US Residential proxies. During this time, requests to US endpoints returned an increased number of 504 errors. The issue has now been fully resolved. Thank you for your patience.

Read the full incident report →

Notice March 17, 2026

Temporary Issue with part of our ISP proxies in United States

Detected by Pingoru
Mar 17, 2026, 02:48 PM UTC
Resolved
Mar 18, 2026, 10:22 AM UTC
Duration
19h 34m
Timeline · 4 updates
  1. investigating Mar 17, 2026, 02:48 PM UTC

    We are experiencing unexpected downtime with part of our our ISP proxies in United states. Location: United States Detected: 2026-03-17 14:10 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. identified Mar 17, 2026, 06:22 PM UTC

    The issue has been identified. The majority of prefixes are back online, and our team is continuing to work on restoring the remaining ones.

  3. monitoring Mar 18, 2026, 05:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2026, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Temporary Issue with Datacenter proxies in Asia

Detected by Pingoru
Mar 17, 2026, 11:55 AM UTC
Resolved
Mar 18, 2026, 05:12 AM UTC
Duration
17h 16m
Affected: Asia DC
Timeline · 2 updates
  1. investigating Mar 17, 2026, 11:55 AM UTC

    We are currently experiencing reduced subnet visibility affecting a portion of our Datacenter proxy pool in Asia. As a result, some proxies in this region may be unreachable or returning limited results. Location: Asia Detected: 2026-03-17 10:00 UTC Our team is actively investigating the issue and working to restore full subnet visibility as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved Mar 18, 2026, 05:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Temporary Issue with Residential Proxies

Detected by Pingoru
Mar 10, 2026, 07:37 PM UTC
Resolved
Mar 10, 2026, 09:11 PM UTC
Duration
1h 33m
Affected: Residential Proxies USResidential Proxies EUResidential Proxies SGResidential Proxies JP
Timeline · 4 updates
  1. identified Mar 10, 2026, 07:37 PM UTC

    We are currently experiencing unexpected technical difficulties with our Residential proxies. Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we address this matter.

  2. identified Mar 10, 2026, 07:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 10, 2026, 08:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2026, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →