IPRoyal Outage History

IPRoyal partial outage View live status →

IPRoyal had 75 outages in the last 2 years totaling 2030h 40m of downtime — averaging 3.1 incidents per month.

There were 75 IPRoyal outages since September 19, 2025 totaling 2030h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.iproyal.com

Major September 9, 2026

Static Proxy connection issues in South America

Detected by Pingoru
Sep 09, 2026, 03:48 PM UTC
Resolved
Sep 09, 2026, 08:58 PM UTC
Duration
5h 9m
Affected: Southern America DC
Timeline · 2 updates
  1. investigating Sep 09, 2026, 03:48 PM UTC

    We are investigating an issue affecting static Proxy connections in South America. Customers using datacenter proxies in Argentina, Brazil, Chile, Colombia, Peru and Venezuela may be unable to establish connections through the affected addresses. Proxy addresses in other regions are not affected. Our engineering team is actively investigating, and we will share further updates as we learn more.

  2. resolved Sep 09, 2026, 08:58 PM UTC

    This incident is resolved. Static Proxy connectivity in South America has been fully restored. We apologise for the disruption.

Read the full incident report →

Minor September 3, 2026

Residential Proxies — degraded performance

Detected by Pingoru
Sep 03, 2026, 03:51 AM UTC
Resolved
Sep 08, 2026, 11:20 AM UTC
Duration
5d 7h
Affected: Residential APIResidential Proxies USResidential Proxies EUResidential Proxies SGResidential Proxies JPResidential Proxies AU
Timeline · 4 updates
  1. investigating Sep 03, 2026, 03:51 AM UTC

    We are investigating degraded performance affecting some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. Requests may be slower than usual or fail intermittently. Our team is actively looking into it and we will share further updates as we learn more.

  2. identified Sep 03, 2026, 04:30 AM UTC

    We have identified the cause of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. We are working to restore full service.

  3. identified Sep 03, 2026, 04:32 AM UTC

    We have identified an issue with our upstream provider as the source of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia, as well as the Residential API. We will share further updates as we learn more.

  4. resolved Sep 08, 2026, 11:20 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major September 2, 2026

North America ISP — partial outage

Detected by Pingoru
Sep 02, 2026, 02:43 PM UTC
Resolved
Sep 08, 2026, 04:51 AM UTC
Duration
5d 14h
Affected: North America ISP
Timeline · 2 updates
  1. investigating Sep 02, 2026, 02:43 PM UTC

    We are investigating a partial outage affecting a specific set of ISP proxy IP addresses in the United States. The affected IP addresses have been intermittently unreachable since approximately 13:44 UTC on 2 September 2026 and are currently unreachable. Other IP addresses, and all other locations in the region, are not affected. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Sep 08, 2026, 04:51 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Minor August 31, 2026

Southern America ISP — degraded performance

Detected by Pingoru
Aug 31, 2026, 06:39 AM UTC
Resolved
Sep 08, 2026, 04:51 AM UTC
Duration
7d 22h
Affected: Southern America ISP
Timeline · 2 updates
  1. investigating Aug 31, 2026, 06:39 AM UTC

    We are investigating degraded performance affecting some customers in Colombia. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Sep 08, 2026, 04:51 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Minor August 30, 2026

Asia ISP — degraded performance

Detected by Pingoru
Aug 30, 2026, 05:06 PM UTC
Resolved
Sep 08, 2026, 04:51 AM UTC
Duration
8d 11h
Affected: Asia ISP
Timeline · 2 updates
  1. investigating Aug 30, 2026, 05:06 PM UTC

    We are investigating degraded performance affecting some customers in Singapore. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Sep 08, 2026, 04:51 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 29, 2026

Northern Europe DC — partial outage

Detected by Pingoru
Aug 29, 2026, 07:25 AM UTC
Resolved
Aug 29, 2026, 08:02 AM UTC
Duration
37m
Affected: Northern Europe DC
Timeline · 1 update
  1. investigating Aug 29, 2026, 07:25 AM UTC

    We are investigating a partial outage affecting some customers in Estonia. Our team is actively looking into it and we will share further updates as we learn more.

Read the full incident report →

Major August 28, 2026

North America DC — partial outage

Detected by Pingoru
Aug 28, 2026, 02:29 PM UTC
Resolved
Aug 28, 2026, 02:38 PM UTC
Duration
9m
Affected: North America DC
Timeline · 2 updates
  1. investigating Aug 28, 2026, 02:29 PM UTC

    We are investigating a partial outage affecting some customers in the United States. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Aug 28, 2026, 02:38 PM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 28, 2026

Asia DC — partial outage

Detected by Pingoru
Aug 28, 2026, 06:44 AM UTC
Resolved
Aug 28, 2026, 06:44 AM UTC
Duration
Affected: Asia DC
Timeline · 1 update
  1. resolved Aug 28, 2026, 06:44 AM UTC

    Between 05:31 and 06:39 UTC on 28 August, some customers in Turkey, Saudi Arabia, Israel, Jordan and Qatar experienced a partial outage affecting datacenter proxies. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 28, 2026

Southern Europe DC — partial outage

Detected by Pingoru
Aug 28, 2026, 06:44 AM UTC
Resolved
Aug 28, 2026, 06:44 AM UTC
Duration
Affected: Southern Europe DC
Timeline · 1 update
  1. resolved Aug 28, 2026, 06:44 AM UTC

    Between 05:31 and 06:39 UTC on 28 August, some customers in Greece experienced a partial outage affecting datacenter proxies. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 28, 2026

Eastern Europe DC — partial outage

Detected by Pingoru
Aug 28, 2026, 06:44 AM UTC
Resolved
Aug 28, 2026, 06:44 AM UTC
Duration
Affected: Eastern Europe DC
Timeline · 1 update
  1. resolved Aug 28, 2026, 06:44 AM UTC

    Between 05:31 and 06:39 UTC on 28 August, some customers in Bulgaria experienced a partial outage affecting datacenter proxies. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 26, 2026

Asia ISP — partial outage

Detected by Pingoru
Aug 26, 2026, 02:50 PM UTC
Resolved
Sep 08, 2026, 04:51 AM UTC
Duration
12d 14h
Affected: Asia ISP
Timeline · 4 updates
  1. investigating Aug 26, 2026, 02:50 PM UTC

    We are investigating degraded performance affecting some ISP proxy customers in Singapore and Japan. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.

  2. identified Aug 26, 2026, 03:44 PM UTC

    We have identified a partial outage affecting a specific set of ISP proxy IP addresses in Singapore and Tokyo. The affected IP addresses stopped responding from approximately 14:20 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected. Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed. We will share further updates as the transfers progress.

  3. identified Aug 28, 2026, 08:23 AM UTC

    Update: replacement IP addresses have been allocated for the affected ISP proxy IP addresses in Singapore and Tokyo, and the transfers are in progress. Customers whose proxies are being moved will see the new IP addresses in their dashboard. Proxy IP addresses that were working after 26 August are not affected and require no action. We will confirm here once all transfers are complete.

  4. resolved Sep 08, 2026, 04:51 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 26, 2026

Western Europe ISP — partial outage

Detected by Pingoru
Aug 26, 2026, 02:35 PM UTC
Resolved
Sep 08, 2026, 04:51 AM UTC
Duration
12d 14h
Affected: Western Europe ISP
Timeline · 4 updates
  1. investigating Aug 26, 2026, 02:35 PM UTC

    We are investigating degraded performance affecting some ISP proxy customers in Ireland. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.

  2. identified Aug 26, 2026, 03:44 PM UTC

    We have identified a partial outage affecting a specific set of ISP proxy IP addresses in Dublin. The affected IP addresses stopped responding from approximately 14:00 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected. Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed. We will share further updates as the transfers progress.

  3. identified Aug 28, 2026, 08:23 AM UTC

    Update: replacement IP addresses have been allocated for the affected ISP proxy IP addresses in Dublin, and the transfers are in progress. Customers whose proxies are being moved will see the new IP addresses in their dashboard. Proxy IP addresses that were working after 26 August are not affected and require no action. We will confirm here once all transfers are complete.

  4. resolved Sep 08, 2026, 04:51 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 26, 2026

Southern Europe ISP — partial outage

Detected by Pingoru
Aug 26, 2026, 02:35 PM UTC
Resolved
Sep 16, 2026, 05:09 PM UTC
Duration
21d 2h
Affected: Southern Europe ISP
Timeline · 4 updates
  1. investigating Aug 26, 2026, 02:35 PM UTC

    We are investigating degraded performance affecting some ISP proxy customers in Italy and Greece. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.

  2. identified Aug 26, 2026, 03:44 PM UTC

    We have identified a partial outage affecting a specific set of ISP proxy IP addresses in Rome and Athens. The affected IP addresses stopped responding from approximately 14:00 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected. Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed. We will share further updates as the transfers progress.

  3. identified Aug 28, 2026, 08:23 AM UTC

    Update: the affected ISP proxy IP addresses in Rome and Athens remain unavailable. Replacement IP addresses are being prepared and affected customers' proxies will be transferred to them; some transfers are already under way. Proxy IP addresses that were working after 26 August are not affected and require no action. We will post a further update once the transfers are complete.

  4. resolved Sep 16, 2026, 05:09 PM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Minor August 26, 2026

North America ISP — degraded performance

Detected by Pingoru
Aug 26, 2026, 10:11 AM UTC
Resolved
Aug 26, 2026, 10:19 AM UTC
Duration
8m
Affected: North America ISP
Timeline · 2 updates
  1. investigating Aug 26, 2026, 10:11 AM UTC

    We are investigating an issue affecting some ISP customers in the United States. Our team is actively working on it and we will share further updates as we learn more.

  2. resolved Aug 26, 2026, 10:19 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 25, 2026

Temporary Issue with IPRoyal's Dashboard

Detected by Pingoru
Aug 25, 2026, 07:34 AM UTC
Resolved
Aug 25, 2026, 07:49 AM UTC
Duration
14m
Affected: IPRoyal Customer Dashboard
Timeline · 3 updates
  1. investigating Aug 25, 2026, 07:34 AM UTC

    We are currently experiencing technical difficulties with the IPRoyal dashboard. Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we address this matter.

  2. investigating Aug 25, 2026, 07:45 AM UTC

    Dashboard, API and account access unavailable. We are investigating an issue that is preventing access to the customer dashboard, the API and account management. Customers may be unable to log in, view their accounts or make API calls to the affected endpoints. Proxy connections are not affected. Residential, ISP and Datacenter proxies continue to operate normally — traffic already configured keeps working, and existing proxy credentials keep working.The issue began at approximately 07:10 UTC. Our engineering team is actively working on it and we will post an update within 30 minutes.

  3. resolved Aug 25, 2026, 07:49 AM UTC

    Dashboard, API and account access have been restored as of 07:40 UTC. We are monitoring closely to confirm full stability. Proxy connections were unaffected throughout. If you are still seeing errors, please clear your session and log in again, or contact support.

Read the full incident report →

Minor August 24, 2026

Central Europe DC — degraded performance

Detected by Pingoru
Aug 24, 2026, 09:59 AM UTC
Resolved
Aug 26, 2026, 02:19 PM UTC
Duration
2d 4h
Affected: Central Europe DC
Timeline · 2 updates
  1. investigating Aug 24, 2026, 09:59 AM UTC

    We are investigating degraded performance affecting some customers in Germany. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Aug 26, 2026, 02:19 PM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Minor August 24, 2026

Asia DC — degraded performance

Detected by Pingoru
Aug 24, 2026, 09:54 AM UTC
Resolved
Aug 26, 2026, 02:19 PM UTC
Duration
2d 4h
Affected: Asia DC
Timeline · 2 updates
  1. investigating Aug 24, 2026, 09:54 AM UTC

    We are investigating degraded performance affecting some customers in Japan. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Aug 26, 2026, 02:19 PM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 23, 2026

Partial outage — United States

Detected by Pingoru
Aug 23, 2026, 08:52 PM UTC
Resolved
Aug 24, 2026, 10:22 AM UTC
Duration
13h 29m
Affected: North America DC
Timeline · 6 updates
  1. investigating Aug 23, 2026, 08:52 PM UTC

    We are investigating a partial outage affecting some customers in the United States. Our team is actively looking into it and we will share further updates as we learn more.

  2. monitoring Aug 23, 2026, 09:39 PM UTC

    Service for customers in the United States has been restored. We are monitoring to confirm that it remains stable before closing this incident.

  3. investigating Aug 23, 2026, 10:04 PM UTC

    Service has become unavailable again for some customers in the United States. We are continuing to investigate and will share further updates as we learn more.

  4. identified Aug 24, 2026, 09:08 AM UTC

    We have identified the cause of this outage and recovery work is in progress. Some customers in the United States may continue to experience disruption. We do not yet have an estimated time for full restoration and will share further updates as we learn more.

  5. monitoring Aug 24, 2026, 10:14 AM UTC

    Service for customers in the United States has been restored. We are monitoring to confirm that it remains stable.

  6. resolved Aug 24, 2026, 10:22 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 21, 2026

Temporary Issue with Datacenter proxies in Poland

Detected by Pingoru
Aug 21, 2026, 01:45 PM UTC
Resolved
Aug 22, 2026, 10:33 AM UTC
Duration
20h 48m
Affected: Eastern Europe DC
Timeline · 2 updates
  1. investigating Aug 21, 2026, 01:45 PM UTC

    We are experiencing unexpected downtime with our Datacenter proxies in Poland. Location: Poland Detected: 2026-08-21 13:25 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved Aug 22, 2026, 10:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 20, 2026

Temporary Issue with DCH proxies in Denmark

Detected by Pingoru
Aug 20, 2026, 08:54 AM UTC
Resolved
Aug 20, 2026, 05:29 PM UTC
Duration
8h 34m
Affected: Western Europe DC
Timeline · 2 updates
  1. investigating Aug 20, 2026, 08:54 AM UTC

    We are experiencing unexpected downtime with our DCH proxies in Denmark. Location: Denmark Detected: 2026-08-20 07:20 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. resolved Aug 20, 2026, 05:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 18, 2026

Temporary Issue with ISP proxies in United Kingdom

Detected by Pingoru
Aug 18, 2026, 02:05 PM UTC
Resolved
Aug 22, 2026, 05:45 PM UTC
Duration
4d 3h
Affected: Western Europe ISP
Timeline · 3 updates
  1. investigating Aug 18, 2026, 02:05 PM UTC

    We are experiencing unexpected downtime with our ISP proxies in United Kingdom. Location: United Kingdom Detected: 2026-08-18 13:00:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

  2. monitoring Aug 20, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2026, 05:45 PM UTC

    This incident is resolved. Connectivity for the affected ISP proxies in the United Kingdom was restored on 20 August and has been stable since. Western Europe ISP services are operating normally. We apologise for the disruption.

Read the full incident report →

Minor August 14, 2026

Degraded performance — Latvia

Detected by Pingoru
Aug 14, 2026, 08:12 AM UTC
Resolved
Aug 14, 2026, 01:26 PM UTC
Duration
5h 13m
Affected: Northern Europe ISP
Timeline · 2 updates
  1. investigating Aug 14, 2026, 08:12 AM UTC

    We are investigating degraded performance affecting some customers in Latvia. Service remains available for all other locations. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Aug 14, 2026, 01:26 PM UTC

    This incident is resolved. Service for customers in Latvia has been fully restored. We apologise for the disruption.

Read the full incident report →

Major August 14, 2026

Partial outage — Norway

Detected by Pingoru
Aug 14, 2026, 05:34 AM UTC
Resolved
Aug 14, 2026, 05:43 AM UTC
Duration
9m
Affected: Northern Europe ISP
Timeline · 2 updates
  1. investigating Aug 14, 2026, 05:34 AM UTC

    We are investigating a partial outage affecting customers in Norway. Service remains available for all other locations. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Aug 14, 2026, 05:43 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

Read the full incident report →

Minor August 10, 2026

Partial outage — North America ISP proxies (Arizona)

Detected by Pingoru
Aug 10, 2026, 01:32 PM UTC
Resolved
Aug 10, 2026, 01:37 PM UTC
Duration
5m
Affected: North America ISP
Timeline · 2 updates
  1. investigating Aug 10, 2026, 01:32 PM UTC

    We are investigating an issue affecting a portion of our North America ISP proxy pool (Arizona). Some customers using ISP proxies in this region may experience connection failures. We will provide updates as more information becomes available.

  2. resolved Aug 10, 2026, 01:37 PM UTC

    This incident has been resolved. Service for the affected portion of our North America ISP proxy pool (Arizona) was restored as of 13:32 UTC. The disruption lasted approximately 30 minutes. We apologize for the inconvenience.

Read the full incident report →

Minor August 10, 2026

Partial outage — Asia ISP proxies (South Korea)

Detected by Pingoru
Aug 10, 2026, 07:57 AM UTC
Resolved
Aug 10, 2026, 01:05 PM UTC
Duration
5h 8m
Affected: Asia ISP
Timeline · 2 updates
  1. investigating Aug 10, 2026, 07:57 AM UTC

    We are investigating an issue affecting a portion of our Asia ISP proxy pool. Some customers using ISP proxies in South Korea may experience connection failures. We are working on restoring service and will post updates here.

  2. resolved Aug 10, 2026, 01:05 PM UTC

    This incident has been resolved. Connectivity for the affected portion of our Asia ISP proxy pool (South Korea) was fully restored as of 13:02 UTC. We apologize for the inconvenience.

Read the full incident report →