IPRoyal incident

Southern America ISP — degraded performance

Resolved after 7 days 22 hours, affecting Southern America ISP, on August 31, 2026.

resolved Sep 08, 2026, 04:51 AM UTC

This incident is resolved. Service has been fully restored. We apologise for the disruption.

Started
Aug 31, 2026, 06:39 AM UTC
Resolved
Sep 08, 2026, 04:51 AM UTC
Duration
7d 22h
Detected by Pingoru
Aug 31, 2026, 06:39 AM UTC

Affected components

Southern America ISP

Update timeline

  1. investigating Aug 31, 2026, 06:39 AM UTC

    We are investigating degraded performance affecting some customers in Colombia. Our team is actively looking into it and we will share further updates as we learn more.

  2. resolved Sep 08, 2026, 04:51 AM UTC

    This incident is resolved. Service has been fully restored. We apologise for the disruption.

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