Resolved after 5 hours 9 minutes, affecting Southern America DC, on September 9, 2026.
This incident is resolved. Static Proxy connectivity in South America has been fully restored. We apologise for the disruption.
Affected components
Update timeline
- investigating Sep 09, 2026, 03:48 PM UTC
We are investigating an issue affecting static Proxy connections in South America. Customers using datacenter proxies in Argentina, Brazil, Chile, Colombia, Peru and Venezuela may be unable to establish connections through the affected addresses. Proxy addresses in other regions are not affected. Our engineering team is actively investigating, and we will share further updates as we learn more.
- resolved Sep 09, 2026, 08:58 PM UTC
This incident is resolved. Static Proxy connectivity in South America has been fully restored. We apologise for the disruption.
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