IPRoyal incident

Residential proxies and Residential API: partial outage

Ongoing since 08:12 PM UTC, affecting Residential Proxies SG and Residential Proxies JP and 1 more.

monitoring Nov 03, 2026, 09:49 PM UTC

EU and USA regions are expected to recover within 1 hour. We will share further updates as we learn more.

Started
Nov 03, 2026, 08:12 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Nov 03, 2026, 08:12 PM UTC

Affected components

Residential Proxies SGResidential Proxies JPResidential Proxies AU

Update timeline

  1. investigating Nov 03, 2026, 08:12 PM UTC

    We are investigating a partial outage affecting Residential Proxies and the Residential API. Some customers may see failed or degraded connections. We will share further updates as we learn more.

  2. monitoring Nov 03, 2026, 09:13 PM UTC

    A fix has been applied and we are monitoring the results. We will share further updates as we learn more.

  3. monitoring Nov 03, 2026, 09:44 PM UTC

    Residential Proxies SG, JP and AU have resumed normal operations. We are continuing to monitor the remaining affected components and will share further updates as we learn more.

  4. monitoring Nov 03, 2026, 09:48 PM UTC

    EU and Asia regions are expected to recover within 1 hour. We will share further updates as we learn more.

  5. monitoring Nov 03, 2026, 09:49 PM UTC

    EU and USA regions are expected to recover within 1 hour. We will share further updates as we learn more.

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