IPRoyal incident

Residential Proxies — degraded performance

Minor Ongoing View vendor source →

IPRoyal is currently experiencing a minor incident affecting Residential API and Residential Proxies US and 1 more component, which began 4d ago. The vendor's full update timeline is below.

Started
Sep 03, 2026, 03:51 AM UTC
Resolved
Ongoing
Duration
● 3d 22h
Detected by Pingoru
Sep 03, 2026, 03:51 AM UTC

Affected components

Residential APIResidential Proxies USResidential Proxies EUResidential Proxies SGResidential Proxies JPResidential Proxies AU

Update timeline

  1. investigating Sep 03, 2026, 03:51 AM UTC

    We are investigating degraded performance affecting some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. Requests may be slower than usual or fail intermittently. Our team is actively looking into it and we will share further updates as we learn more.

  2. identified Sep 03, 2026, 04:30 AM UTC

    We have identified the cause of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. We are working to restore full service.

  3. identified Sep 03, 2026, 04:32 AM UTC

    We have identified an issue with our upstream provider as the source of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia, as well as the Residential API. We will share further updates as we learn more.