iPipeline experienced a major incident on April 15, 2025 affecting XRAE, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
XRAE
Update timeline
- investigating Apr 15, 2025, 03:03 PM UTC
We are currently investigating an issue with XRAE producing various errors when attempting to navigate through existing cases or adding new cases. We will provide additional updates as more information becomes available.
- monitoring Apr 15, 2025, 03:50 PM UTC
We've reviewed the issue and have made some system adjustments and are now seeing reduced errors. We are continuing to monitor.
- resolved Apr 15, 2025, 04:49 PM UTC
After a period of monitoring we have confirmed that the issues reported for XRAE have been resolved. Thank you for your patience as we've worked through this issue.