iPipeline incident

Laser App Anywhere: Users Unable to Log In Laser App Anywhere and Fusion

Critical Resolved View vendor source →

iPipeline experienced a critical incident on June 4, 2025 affecting Laser App, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 04:29 PM UTC
Resolved
Jun 04, 2025, 05:04 PM UTC
Duration
35m
Detected by Pingoru
Jun 04, 2025, 04:29 PM UTC

Affected components

Laser App

Update timeline

  1. investigating Jun 04, 2025, 04:29 PM UTC

    iPipeline is aware of users being unable to log into and access Laser App Anywhere and Fusion. Multiple teams are are currently engaged in investigating the issue and working to identify root cause and correct. Additional updates will be communicated accordingly. -- The iPipeline Support Team

  2. resolved Jun 04, 2025, 05:04 PM UTC

    iPipeline system engineers have restored access to the Laser App Anywhere and Fusion applications. Teams remain engaged in monitoring the system to ensure access remains fully restored. -- The iPipeline Support Team