iPipeline incident

AgencyIntegrator - We have reports the system is unvaiable - Prod

Critical Resolved View vendor source →

iPipeline experienced a critical incident on October 13, 2025 affecting Agency Integrator, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 01:40 PM UTC
Resolved
Oct 13, 2025, 02:08 PM UTC
Duration
27m
Detected by Pingoru
Oct 13, 2025, 01:40 PM UTC

Affected components

Agency Integrator

Update timeline

  1. investigating Oct 13, 2025, 01:40 PM UTC

    We are aware that users are currently unable to access Agency Integrator system. Our engineering team is engaged and investigating the issue to identify the cause and restore access as quickly as possible. -iPipeline Support

  2. resolved Oct 13, 2025, 02:08 PM UTC

    We have resolved the issue, and our monitoring confirms that the Agency Integrator application is back online and functioning as expected. - iPIpeline Support