iPipeline incident
Affirm - 1035 Yellow Pages eSign Verification Service Down - PROD
iPipeline experienced a major incident on October 29, 2025 affecting AFFIRM for Annuities and AFFIRM for Life, lasting 20h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 29, 2025, 04:54 PM UTC
We are currently experiencing an issue with the AFFIRM 1035 Yellow Pages service. The Yellow Page services may not be accessible at this time. Our vendor is actively working to determine the root cause. Additional updates will be sent accordingly. Should you have any other technical issues, please contact: [email protected] -- The iPipeline Support Team
- resolved Oct 30, 2025, 01:37 PM UTC
The issue with the 1035 Yellow Pages has been resolved and full service has been restored. Should you experience and remaining technical issues please contact: [email protected] -- The iPipeline Support Team