iPipeline incident
Widespread Cloudflare Outage – Monitoring Update
iPipeline experienced a notice incident on November 18, 2025 affecting AFFIRM for Annuities and AFFIRM for Life and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 01:04 PM UTC
We are aware of a widespread outage reported with Cloudflare, an IT security provider. At this time, our applications are not impacted. However, some of our partners or providers that rely on Cloudflare may experience disruptions. Our team is actively monitoring the situation and will provide updates if we detect any impact on our systems. Next Update - 9 am EST. - iPipeline Support
- identified Nov 18, 2025, 02:08 PM UTC
We are continuing to monitor the situation as Cloudflare works to restore its services. At this time, our systems remain fully operational, and we have not observed any impact. Our team is actively monitoring the situation. Next Update - 10 am EST - iPipeline Support
- monitoring Nov 18, 2025, 02:55 PM UTC
Cloudflare has implemented a fix and confirmed that the issue should now be resolved. Our team will continue to monitor the situation for a period before closing the communication. Next Update - 10:30 am EST - iPipeline Support
- resolved Nov 18, 2025, 03:33 PM UTC
This communication will now be closed as the service is now restored. - iPipeline Support