iPipeline incident

InsureSight – Some Reporting Features Temporarily Unavailable

Minor Resolved View vendor source →

iPipeline experienced a minor incident on December 16, 2025 affecting InsureSight, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 06:21 PM UTC
Resolved
Dec 16, 2025, 08:53 PM UTC
Duration
2h 31m
Detected by Pingoru
Dec 16, 2025, 06:21 PM UTC

Affected components

InsureSight

Update timeline

  1. investigating Dec 16, 2025, 06:21 PM UTC

    We are currently investigating an issue affecting InsureSight report scheduling and report exports. At this time, users are still able to generate and view results directly within the InsureSight application; only scheduled and exported reports are impacted. Our team is actively working to identify the cause and restore full functionality. We will provide additional updates as they become available. - iPipeline Support

  2. resolved Dec 16, 2025, 08:53 PM UTC

    The issue has been resolved, and users are now able to successfully export reports from InsureSight. - iPipeline Support