iPipeline experienced a critical incident on January 8, 2026 affecting WealthServ Investments, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
WealthServ Investments
Update timeline
- investigating Jan 08, 2026, 08:41 PM UTC
We are currently receiving reports that some customers are unable to access WealthServ Investments. We are investigating this issue and further updates will be provided as we have more details. - The iPipeline Support Team
- resolved Jan 08, 2026, 09:17 PM UTC
We have resolved the access issue with WealthServ Investments. We are monitoring to ensure that systems are operating normally. We appreciate your patience while we worked through the issue. - The iPipeline Support Team