iPipeline experienced a minor incident on January 17, 2026 affecting AlphaTrust - Embedded, lasting 5h 47m. The incident has been resolved; the full update timeline is below.
Affected components
AlphaTrust - Embedded
Update timeline
- investigating Jan 17, 2026, 07:31 PM UTC
We are currently investigating performance issues related AT Embedded signature process. Next Upate 4 PM - iPipeline support
- monitoring Jan 17, 2026, 08:12 PM UTC
The team has remediated the server performance issue caused by a degraded internal service. Services have returned to normal, and we will continue to monitor the environment. - iPipeline Support
- resolved Jan 18, 2026, 01:19 AM UTC
We have not observed any further issues, and the servers are operating at normal performance levels. We will close the incident base on our observation. - iPipeline Support