iPipeline incident

WealthServ Investments and Insurance - Not Able to Access

Critical Resolved View vendor source →

iPipeline experienced a critical incident on February 2, 2026 affecting WealthServ Insurance and WealthServ Investments, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 08:37 PM UTC
Resolved
Feb 02, 2026, 10:50 PM UTC
Duration
2h 13m
Detected by Pingoru
Feb 02, 2026, 08:37 PM UTC

Affected components

WealthServ InsuranceWealthServ Investments

Update timeline

  1. investigating Feb 02, 2026, 08:37 PM UTC

    We are currently experiencing an issue with WealthServ Insurance and WealthServ Investments. Customers may not be able to access these systems at this time. We are working on resolving this issue as quickly as possible. A further update will be provided within the hour. --The iPipeline Team

  2. investigating Feb 02, 2026, 09:01 PM UTC

    We are continuing to investigate an issue with WealthServ Investments and WealthServ Insurance. At this time Customers are unable to access these applications. We apologize for the inconvenience. A further update will be provided within the hour. --The iPipeline Team

  3. investigating Feb 02, 2026, 10:12 PM UTC

    We are continuing to investigate this issue. Customers are not able to access WealthServ Investments and WealthServ Insurance. There is currently no ETA on a resolution. A further update will be provided by 6 PM ET --The iPipeline Team

  4. resolved Feb 02, 2026, 10:50 PM UTC

    This issue has been resolved. Customers are able to access WealthServ Investments and Insurance. --The iPipeline Team