iPipeline incident
AT Embedded - Slow response time when completing the signature process
iPipeline experienced a minor incident on March 18, 2026 affecting AlphaTrust - Embedded, lasting 19h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2026, 06:20 PM UTC
We are currently receiving reports that customers are experiencing latency while using AT . We are investigating this issue and further updates will be provided as we have more details. - The iPipeline Support Team
- identified Mar 18, 2026, 07:11 PM UTC
We are currently observing reduced connectivity to our database, which is affecting our ability to process requests. Our teams are actively working to restore normal performance. - The iPipeline Support Team
- monitoring Mar 18, 2026, 07:34 PM UTC
We have resolved the issue, and we are now seeing improved performance in the signing process. We will continue to monitor the system closely and will provide an update if we observe any further anomalies. - The iPipeline Support Team
- resolved Mar 19, 2026, 01:32 PM UTC
System performance has remained stable, and we have not observed any further issues. As a result, we are closing this incident as resolved. - The iPipeline Support Team